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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lacey Burdick

July 13, 2026

5  out of  5
rating by Lacey Burdick
"I am so glad I called State Farm and got Will on the phone to help me! He immediately jumped in and started answering all my questions and we were able to get me a policy for car insurance the same day And save me money! Such a great experience, I got off the phone with a smile on my face. I would happily recommend him to anyone else."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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J.Brandon Day

July 1, 2026

5  out of  5
rating by J.Brandon Day
"We decided to switch insurances and go back to State Farm, I had the pleasure with working with David Zydonos. David, assisted us in switching back to State Farm to include homeowners insurance, auto and other policies. His knowledge of insurance, and customer service in my opinion are impressive.
Furthermore, his customer service was some of the best I’ve experienced in the insurance industry.

Moreover,
I enjoy working with Courtney as well, very knowledgeable and quick to help in any manner.
The entire staff is a pleasure to work with.
Always happy to help, and Johnny on the spot .

Great outfit .

Brandon"
We responded:
"Thank you, Brandon, for sharing your experience! I'm glad to hear that David was able to assist you with switching back to our office and setting up your insurance policies. It's wonderful to know that his expertise and customer service made such a positive impression. We truly appreciate your recommendation and are here for any further insurance needs or questions you might have!"
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Giovanna Baia

June 30, 2026

5  out of  5
rating by Giovanna Baia
"I had a great experience working with Will to switch my auto insurance! He made the process quick, simple, explained everything, answered all my questions and most importantly finding a plan that meets my budget and coverage needs."
We responded:
"We appreciate your review, Giovanna. We are so happy that you had such a wonderful experience with State Farm Agent Chris Sutherland’s Team here in Monument ! "
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Chuck Maynard

June 24, 2026

5  out of  5
rating by Chuck Maynard
"Will Goolsby was super helpful and explained everything to me in regard to my insurance choices and policies. He was also very responsive when I called or emailed."
We responded:
"Thank you for the fantastic review, Chuck! We are always here to help with your insurance needs here in Monument . "
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Eginco86

June 23, 2026

5  out of  5
rating by Eginco86
"Courtney Roberts Thanks for all your help today. Excellent customer service"
We responded:
"Thank you so much for the 5-star rating, Edward! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alan Bemis

June 17, 2026

5  out of  5
rating by Alan Bemis
"Will was easy to work with and saved me $. It was the first time in a long time that I got an insurance quote that actually saved me money usually they just want to charge me more And then my time doing the quote is completely wasted. Thank you to Will for your assistance!"
We responded:
"We appreciate your review, Alan. We are so happy that you had such a wonderful experience with State Farm Agent Chris Sutherland’s Team here in Monument ! "
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Joseph Bertelli

June 13, 2026

5  out of  5
rating by Joseph Bertelli
"I had a great experience with Will! He was very helpful and friendly and he got me a great price and saved me money!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chris Sutherland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Monument ."
Profile photo of Teresa Brockway

Teresa Brockway

June 11, 2026

5  out of  5
rating by Teresa Brockway
"Switching to State Farm was one of the best decisions we’ve made! They made the process seamless and were so helpful all along the way! Sophia always answered every question and they saved us so much money to boot!"
We responded:
"Wow, thank you for the 5-star review, Teresa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Ariana Walter

Ariana Walter

June 10, 2026

5  out of  5
rating by Ariana Walter
"Adam was very consistent with his calls and assisting me in getting both renters and car insurance at a lower rate!!!"
We responded:
"Thank you for the 5-star review, Ariana! Here on State Farm Agent Chris Sutherland’s Team, we are proud to serve our community and appreciate your recognition. "
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Carmen Perez

June 4, 2026

5  out of  5
rating by Carmen Perez
"Presented the packages and prices! Saved me money and took the time to go through everything!"
We responded:
"Thank you so much for the 5-stars, Carmen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Isabella Myers

April 29, 2026

5  out of  5
rating by Isabella Myers
"Insurance can be complex and confusing sometimes, I am grateful for the help and kindness I received with my needs. Quick to respond and quick to help."
We responded:
"Isabella, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chris Sutherland’s Team!"
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Kyle Yates

April 24, 2026

5  out of  5
rating by Kyle Yates
"I was referred to by one of my family members and the call went well quick and easy with in 20 minutes my insurance was switched"
We responded:
"Kyle, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chris Sutherland’s Team here in our Monument office. "
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Shilo Podvin

April 18, 2026

5  out of  5
rating by Shilo Podvin
"What a great experience I had with Adam, very knowledgeable, got me the best rates and compared rates. Thank you again for your time and helping me save during these hard times..."
We responded:
"We appreciate your review, Shilo. We are so happy that you had such a wonderful experience with State Farm Agent Chris Sutherland’s Team here in Monument ! "
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Aaron McConnellogue

April 6, 2026

5  out of  5
rating by Aaron McConnellogue
"Will was excellent to work with. He communicated clearly, explained my options thoroughly, and made everything easy to understand. As a State Farm representative, he helped me save money while still ensuring I had the right coverage. Highly recommend."
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Ryan Curtis

April 2, 2026

5  out of  5
rating by Ryan Curtis
"Adam helped me get cheaper home and car insurance. Very helpful and friendly to work with."
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Jerzy Szysznia

April 2, 2026

5  out of  5
rating by Jerzy Szysznia
"Will got us a great deal on new insurance"
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Charlotte Clark

April 2, 2026

5  out of  5
rating by Charlotte Clark
"Always helpful! Nice employees! I talked to Adam today, 4/2026, he was knowledgeable, pleasant to talk to, answered my questions quickly & to my satisfaction. Getting another policy didn't take forever. He is upbeat, and I'm satisfied to be going back to State Farm. State Farm doesn't take out more money than I'm told they will! Never has! All of their employees, over the years, have been nothing but helpful & I appreciate that! A lot!"
We responded:
"Thanks for the kind words. We appreciate you choosing our agency!"
Profile photo of Joanne Hendrick

Joanne Hendrick

April 2, 2026

5  out of  5
rating by Joanne Hendrick
"Sophia was extremely helpful in getting my insurance needs switched to State Farm. She was knowledgeable, efficient and responsive. I have multiple policies and she did an amazing job getting all of the new policies in place. I definitely was impressed by the service she provided and would highly recommend her."
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Jennifer Kintz

March 5, 2026

5  out of  5
rating by Jennifer Kintz
"Will Goolsby was super helpful. He was able to get me great coverage and save me a lot from what I was paying before. Would definitely recommend giving him a call"
We responded:
"Jennifer, thank you for your wonderful feedback! I'm happy to hear that Will was able to assist you with your coverage and help you save money. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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David Wells

March 3, 2026

5  out of  5
rating by David Wells
"Will Goolsby was very helpful with our insurance needs. Not only were we provided excellent service, but he was able to lower our rates significantly from our initial quote."
We responded:
"Thank you, David! I'm happy to hear that Will was able to assist with your insurance needs and provide excellent service. It's great that he could also help lower your rates. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Trevor Bates

March 2, 2026

5  out of  5
rating by Trevor Bates
"Sophia Zoeller got me set up with new insurance. She was very kind and extremely helpful during the whole process. If you are shopping around for insurance, I would definitely give them a call!"
We responded:
"Thank you, Trevor! I'm glad you had a positive experience setting up your new insurance. We appreciate your recommendation and are always here to assist with any of your insurance needs. Reach out anytime!"
Profile photo of Erik Smith

Erik Smith

February 27, 2026

5  out of  5
rating by Erik Smith
"Chris Sutherland and the crew at State Farm in Monument are fantastic. Prompt with their responses and very knowledgeable. Recently switched and saved a significant sum on both homeowners & auto. Big shoutout to Jordan and Will for the assistance in the process. They were great!"
We responded:
"Erik, thank you for sharing your experience! I'm happy to hear that our team, especially Jordan and Will, provided you with knowledgeable and prompt service. It's great to know you saved on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Matt Helm

February 26, 2026

5  out of  5
rating by Matt Helm
"Switched my auto insurance and Adam was very helpful in getting me a better quote and finding the right one. He was super easy to work with and very polite."
We responded:
"Thanks, Matt! I'm happy to hear you found a better quote and had an easy experience. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Sterling Glass

Sterling Glass

February 13, 2026

5  out of  5
rating by Sterling Glass
"Was referred by our realtor and got great coverage at competitive rates. Adam was great to work with - super knowledgeable and helped us get the right level of coverage and save money."
We responded:
"Sterling, thank you for sharing your experience! I'm happy to hear that our office was able to assist you with finding the right coverage and saving money. We appreciate your trust and are here for any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jake Tucker

Jake Tucker

February 6, 2026

5  out of  5
rating by Jake Tucker
"My talk with Will was the first insurance conversation I’ve had that wasn’t mind numbing, great guy, will be telling friends"
We responded:
"Jake, thank you for sharing your experience! I'm happy to hear that Will made your insurance conversation engaging and enjoyable. We appreciate your recommendation to friends. If you need anything else, feel free to reach out!"