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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bella Gingerich

March 29, 2024

5  out of  5 rating by Bella Gingerich
"Friendly, nice, and accommodating. I was paying more than I could afford on insurance and was not available before the State Farm office closed. Will gave me a call after hours, was super nice, and explained everything in a way that was super easy to understand. Now I’m paying less on insurance but I know that I’m getting the coverage I need. Thank you for all you do!"
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David Soares

March 25, 2024

5  out of  5 rating by David Soares
"Friendly and couteous! I trust Chris Sutherland for all my insurance needs!!!"
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Caitlin Zajicek

March 19, 2024

5  out of  5 rating by Caitlin Zajicek
"William was great with helping me switch over to a new plan! He answered any questions I may have had and made the process super easy!"
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Katie Brame

March 18, 2024

5  out of  5 rating by Katie Brame
"I would highly recommend State Farm! Jordan is a very professional and knowledgeable agent. He made our insurance transition to State Farm easy and seamless."
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Wendy Roshon

March 16, 2024

5  out of  5 rating by Wendy Roshon
"Will has been so helpful and hard working getting me a great new bundle price! Thank you!"
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James E

March 16, 2024

5  out of  5 rating by James E
"Got great service going through my insurance quotes and and coverages. William was extremely thorough in making sure I didn't have any gaps, and had found some shortcomings in my insurance policies I hadn't previously considered. The mortgage application process was simple as well. Friendliest folks I've spoken to in town."
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Benjamin Brooks

March 16, 2024

5  out of  5 rating by Benjamin Brooks
"Will helped me out with changing insurance companies and got me a great deal!"
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Christopher Garcia

March 15, 2024

5  out of  5 rating by Christopher Garcia
"Very friendly and professional. Made the purchase very easy and helped me get it as cheap as possible"
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Kerie Currier

March 15, 2024

5  out of  5 rating by Kerie Currier
"Natalie is the best to work with. Super efficient and friendly, knowledgeable, very quick to respond. Thanks Natalie!!"
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Rachelle Ashworth

March 14, 2024

5  out of  5 rating by Rachelle Ashworth
"Always a pleasure working with Chris Sutherland and his team. Natalie was able to help me save extra on my car insurance by explaining the benefits of the drive smart app. I use them not only for my car insurance but my renters insurance too."
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Kathy Drotar

February 27, 2024

5  out of  5 rating by Kathy Drotar
"Will Goolsby got quotes to us quickly and answered all our questions to get us set up with State Farm. Many thanks!!"
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Rose Mertz

February 27, 2024

5  out of  5 rating by Rose Mertz
"I highly recommend State Farm ! William was amazing as he was very knowledgeable and helpful to get me the best coverage for our home and automobile! He was prompt in answering calls and messages! It was one of the very best insurance reviews on my present needs!"
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Sonyong Bishop

February 19, 2024

5  out of  5 rating by Sonyong Bishop
"Had great customer service! I am so happy that I have State Farm insurance, especially with Will @ Chris Sutherland. Thank you!"
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Lucas Eddington

February 3, 2024

5  out of  5 rating by Lucas Eddington
"Will Goolsby was very helpful"
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Emily Radke

January 31, 2024

5  out of  5 rating by Emily Radke
"Natalie was super sweet. She helped me with all my questions and got my insurance all situated. Thank you! You’re amazing"
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Cody Schellinger

January 25, 2024

5  out of  5 rating by Cody Schellinger
"Ericka has gone above and beyond for us. She's been prompt and responsive for every email I've sent (which has been a lot) and continues to provide excellence service along with being knowledgeable about every question we've had. We would recommend working with Ericka if you get the chance to."
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Kent Kelley

January 4, 2024

5  out of  5 rating by Kent Kelley
"I recently had to update my vehicle insurance after purchasing a new vehicle. Natalie Dunn helped me with this update. Not only was she polite, pleasant, and extremely helpful, she efficiently made the change in a matter of moments. Another plus was that my rate increase for the new vehicle was surprisingly minimal. Natalie is one of the reasons that I will always use Chris Sutherland at State Farm for all my insurance needs."
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Jacob Wood

December 29, 2023

5  out of  5 rating by Jacob Wood
"Very great service!"
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Mary C

December 29, 2023

5  out of  5 rating by Mary C
"We had a great experience with Will for our auto and home insurance. He ended up saving us $1,000/year on our home and it's insured for more coverage than our current company. Also, saved on auto by bundling with house. Umbrella policy also very affordable. He is very easy to work with, responsive and honest. Highly recommend State Farm and Will!"
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Dayton Schneider

December 26, 2023

5  out of  5 rating by Dayton Schneider
"David was so helpful! I am 23 years old and have never bought insurance for a car before and he very much did help me understand what my insurance is going to do. He was very friendly and I think this man deserves a raise."
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Jennifer Haynes

December 21, 2023

5  out of  5 rating by Jennifer Haynes
"Chris Southerland's State Farm Agency is fantastic. Excellent customer service with caring staff that finds the best policies for your needs!"
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Steven Borowski

December 13, 2023

5  out of  5 rating by Steven Borowski
"Today I had the pleasure of talking to your agent Will. He made shopping for a new policy a piece of cake. He was knowledgeable, informative, and was very personable. 10/10 A+++ Thank you, Will."
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Kenneth Durichek

December 9, 2023

5  out of  5 rating by Kenneth Durichek
"Always helpful with insurance questions."
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Robb Underwood

December 8, 2023

5  out of  5 rating by Robb Underwood
"I had the opportunity to talk with Will Goolsby and work through some tough insurance claims over the last few months. He was understanding and worked hard to get me a manageable cost for insurance. He's very professional and has his clients best interest in mind."
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Calin Elardi

December 5, 2023

5  out of  5 rating by Calin Elardi
"Jackie and Chris Sutherland's team overall have been fantastic to work with - they are very responsive and helpful with questions as well as following up with claims."